Help

Rules for vendors

Who can sell
Registered businesses only: a current trade licence, e-TIN and the owner's or managing partner's NID. eMars checks every application and calls the business phone before approving.
Payouts
Payouts go only to a bank or bKash account in the business's or owner's name. A new payout account is checked before any money is sent to it.
VAT
Sellers with a BIN issue Mushak 6.3 VAT invoices through eMars. Sellers without one issue sales receipts.
Genuine products
List only products you can supply, with real photos and correct specifications.
On platform
Keep negotiations, orders and payments on eMars. Phone numbers, emails, links, social handles and addresses are hidden automatically in customer chats, offers and quotes, and refused in listings and store profiles.
Contact alerts
Every attempt to share contact details or move a customer off eMars is reported to our team. You may get a warning; repeated attempts suspend the store and its listings.
eMars Choice
Listings sold by eMars, and listings our team picks for quality, price and delivery, carry the eMars Choice badge and are shown first.
Fulfilment
Confirm orders quickly and ship on time. Frequent cancellations lower your rating.
VAT
Your BIN appears on the Mushak 6.3 invoice issued at dispatch.